Privacy

Specific Conditions

This privacy policy covers data collected when:

• You use our website.
• You submit an enquiry via our website.
• You sign up to receive our newsletter.
• You take part in our feedback survey.

Your Rights as a Data Subject

You have the following rights under the UK GDPR and DPA 2018:

• Right to access: You can request access to the information we hold about you.
• Right to rectification: You can ask us to correct any inaccurate data.
• Right to erasure: You can request the deletion of your data if it is no longer necessary for the purposes it was collected.
• Right to restrict processing: You can request limitations on how we process your data in specific circumstances.
• Right to data portability: You can request your data in a machine-readable format for transfer to another provider.
• Right to object: You can object to the processing of your data based on your particular situation.
• Right to withdraw consent: If we rely on your consent to process data, you can withdraw this consent at any time.
• Right to complain: You can lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are not complying with the law.

To exercise any of these rights, please contact us at flashline@flashline2000.com or via the contact details provided above.

Supervisory Authority

If you have concerns about how we handle your data, you may also contact the UK Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

Telephone: +44 303 123 1113.

When You Use Our Website

We use cookies on our website. By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use them, and your choices regarding cookies.

What Are Cookies?

Cookies are small text files stored in your web browser by the websites you visit. They allow the Service or a third party to recognize you and make your future visits easier and more personalized.

Cookies can be persistent (remaining on your device after you close the browser) or session (deleted when you close the browser).

How Does Our Site Use Cookies?

We use cookies to:

• Identify you and your preferences.
• Remember your settings.
• Track your use of the website.
• Control access to certain content.
• Protect the Site.
• Process any requests you make.

We use the following types of cookies:

Essential cookies: To enable certain functions of the Service.

Analytics cookies: To analyze how the Service is used and improve it.

Third-Party Cookies

Third-party cookies are placed by other entities through our Site. Flash Line 2000 may contract third-party service providers for purposes such as sending emails. These providers may place cookies on your device to track email communications.

We use:

• Persistent cookies: To enhance your experience on the Site (e.g., recording acceptance of the Cookie Policy).
• Session cookies: Temporary cookies that are deleted once you close your browser.

We do not retain data collected via cookies for longer than necessary, and no longer than one year.

How Do I Refuse or Withdraw Consent to the Use of Cookies?

You can adjust your browser settings to block cookies. For more information on how to manage cookies, visit www.allaboutcookies.org.

Blocking cookies may limit your ability to use certain features of the Site. If you want to delete previously stored cookies, you can do so at any time, but this will not prevent new cookies from being stored unless you adjust your settings.

For more information on cookies related to advertising and targeting, visit:

www.youronlinechoices.eu (for Europe)

www.aboutads.info/choices (for the U.S.)

When You Submit an Enquiry via Our Website

When you submit an enquiry, we collect your name, company name, country of residence, email address, and contact number, as well as the service you’re enquiring about. We use this data to respond to your query and provide relevant information about our services.

We may follow up by email after your enquiry based on our legitimate interest in providing you with accurate information. We do not make automated decisions based on the information you provide.

When You Sign Up for Our Newsletter

We collect your name, title, occupation, company name, country of residence, email address, and contact number. With your consent, we will use this information to send you newsletters with updates about our products and services.

You can withdraw your consent at any time, and we will stop sending you newsletters. We do not make automated decisions based on the information you provide. We retain your data for as long as we produce and distribute the newsletter.

When You Take Part in Our Feedback Survey

We collect your name, email address, organisation name, job role, and phone number, along with your feedback. This data helps us improve our services. With your consent, we may display your job role, organisation, and comments as a testimonial on our website. You can request removal of a testimonial at any time.

Data Transfers Outside the UK

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO, to protect your data. We comply with all relevant regulations for international data transfers, particularly when dealing with the EU and other countries.

Your Right to Complain